Is 4xEM IPCAMWLPTZ (wireless cam with 10x zoom) reliable?

[etalkishere]

Hi all:

I am seriously looking at buying either D-Link DCS6620G or the 4xEM IPCAMWLPTZ model. It is so hard to find any good reviews on these 2 models. But, I am leaning forward the 4xEM one, as I am very impressed with the demo on 4xEM site. I want to use the IPCAMWLPTZ's wireless feature, but not sure how reliable it is. I have heard stories, specially on the D-link DCS-950G, about how unreliable wireless network camera is. In fact, my brother has DCS-950G installed at home, he has to manually reboot the DCS-950G very often. Thus, I am very careful with purchasing a wireless network camera, even with the high-end ones like the DCS6620G or 4xEM IPCAMWLPTZ, especially when I can not return it.

Are you currently using the 4xEM IPCAMWLPTZ model? If so, how reliable its wireless is? Do you have to reboot it few days? What wireless router you have? Is it easy to set the camera up?

I currently have the old NetGear Wireless Router 802.11b MR814, which is still working very well after 2 years in action. It works great with the Panasonic BL-C30A wireless camera I currently own. The BL-C30A is very stable and works great, but I am looking for a better one with optical zoom and low light recording capabilities.

Thanks alot for your time.

Peter N

[WM]

Dear Peter,

We use a 4xem PTZ wireless in our office. We do not have any rebooting issues with the camera. For the past 3 months we haven't needed to reboot the camera once. We do believe in the occasional reboot however to keep things running smooth. We do this once a week to be safe. It has not once been unavailable through our network.

I hope this helps.

W. MARTINEZ

[etalk]

[etalk]

I would appreciate for more inputs from anyone/user. I just want to get a little bit more confidence with inputs from its users, before buying it.

Thanks alot.

Peter N

[Administrator]

Hi Peter,

I'm using a wired version of 4XEM's WPTZ. You can view it here, http://www.networkcamerareviews.com/ptzdemo/index.htm

Here are a couple snapshots:




You can see one section of the tank has a bright light shining down. That is the heatlamp to create a high temperature in the tank. When you zoom in the cameras white balancing corrects the brightness so you get a great quality. I have many users connecting to the camera each day and I haven't had to reboot the camera once. Also, it has a great 10X Optical Zoom which as you can see by the second screenshot, captures great quality when zoomed in.

Thats my opinion
_________________
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NetworkCameraReviews.com
www.networkcamerareviews.com

[etalk]

Hi Wes:

Thanks a lot for your information. I actually already saw your live demo, through http://www.4xem.com/camerademos/. The wired demo version (IPCAMWPTZ) is very impressive; it is very responsive, fast autofocus. The wireless demo version (IPCAMWLPTZ) is not. The wireless version is installed outdoors. Everytime I clicked zoom in/out button, it took 8-10 seconds for the camera to respond. The wired version only takes 1-2 sec, very fast. With that slow response, I am not for sure if I want to buy the wireless, IPCAMWLPTZ, version anymore. At the same time, I am really looking for a wireless version since I am not a fan of wiring cables. I probably have to look more into the D-Link DCS-6620G version.

Other owners of the 4xEM wireless version, IPCAMWLPTZ, do you have the same slow reponse issue? I appreciate any inputs.

Thank you so much for your inputs and time.

Peter N

[Administrator]

No Problem Peter.

As for the slow response time, you have to take into effect how many other users are connected at the same time. The 4XEM PTZ models support up to 10 simultaneous users to be logged in viewing the camera. If you have multiple users viewing the camera at once the response time will slow down. This is the case with every IP Camera. The reason is the Internet connection behind the camera.
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NetworkCameraReviews.com
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[etalk]

Wes:

It seems the slow response is not due to many users logging on, like you speculate. I tried a dozen times, at different times (PM, AM), it is still slow. It takes 6-9 sec for the wireless camera to respond.

A broken camera?

PN

[Administrator]

It's not broken.

Cameras can slow down from multiple users being logged in or by having multiple cameras available by remote locations. I think 4XEM has around 5 cameras available online so that could be bogging down the responed time. Last night at 11pm I was checking out our camera and it had a slow response time. Time depends on who is viewing the camera. We have many users in the UK visiting the site as well so even if you check the camera at times you think no one would be viewing it, there are still users viewing the camera
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NetworkCameraReviews.com
www.networkcamerareviews.com

[philbert]

Thanks wes.. Tried out the Demo on the tank.. Just ordered 2 IPCAMWPTZ for my work.

[Administrator]

Sounds good!

Let me know if you need any help setting them up.
_________________
Administrator
NetworkCameraReviews.com
www.networkcamerareviews.com

[etalk]

Hi Wes:
I like to think the slow response was due to many people logging in. But the fact that I tried dozen times, logging into the LPTZ demo, and it still turned out very slow in response (8-10sec). The fact that I tried many different times makes, AM and PM, me think it is not because many people were logging in. I already contacted 4xEM, they will be checking into the camera and see that might have gone wrong.

BTW, I am very impressed with the wired version demo. I might end up buying this wired version, unless I have fast response on the wireless version demo in the next few days. I am still very much hoping to get the wireless.

Thanks for your inputs.

Peter

[LarryL]

Maybe you should try the other 4XEM demos.
http://www.4xem.com/camerademos/w2100demo.html
http://www.4xem.com/camerademos/w50demo.html
See how they responed. I have the WLPTG model and WPT and I don't find a difference between the two with one being connected wireless and the other wired.

[etalk]

Does anyone know what happened to the IPCAMWLPTZ live demo at http://www.4xem.com/camerademos/ site? It was up until just yesterday. I have been testing its performance almost everyday. So far, I am not yet impressed with the IPCAMWLPTZ, because of its slow response (7-9sec). I have been testing the D-Link 6620G (http://203.125.227.70/, user name: dlink, password: <blank>) over the past few days, it performs pretty well. I believe the DCS-6620G live demo is in Asia, thus, it is midnight overthere, while it is AM in the US. Its reponse to my commands is 1-3 seconds.

I am waiting few more days to see how the IPCAMWLPTZ performs. Hopefully, 4xEM will put it up again (I already made a request to them). If the IPCAMWLPTZ still shows slow response, I will go with the D-Link 6620G.

Peter N

[LarryL]

I as able to connect to the demo and the response time was good.

Like Wes mentioned, many factors can slow the camera down. ISP, # of connected users and video quality settings can slow the camera down. If you feel comfortable with the wired version get that one.

Thanks for the DCS-6620G demo, I have never seen it. I tried connecting but it didn't work.