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Vivotek ST3402 startup problem

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New Member

Joined: 09 Jan 2008
Posts: 1

PostPosted: Wed Jan 09, 2008 10:22 pm    Post subject: Vivotek ST3402 startup problem Reply with quote

I have strange problem with ST3402 starting. Sometimes software just won’t start. I click Monitor icon hour glass shows up and few seconds later nothing. I can see process Monitor_VV.exe running but no login screen to be found. I can kill process and try again with same results. Within short period of time I was able to try from many different locations with different internet providers with same results. I have to mention that I can successfully see the camera using IExpolrer from all those locations. My camera is located at remote location using ports 10000-10005. My camera is PT7137.
Problem disappears after few hours for weeks.

Any suggestions?
Other software that runs good with Vivotek cameras?
I tried Xprotect and I can't connect using port 10000

Thank You
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New Member

Joined: 10 Dec 2007
Posts: 9

PostPosted: Tue Jan 15, 2008 3:16 am    Post subject: Reply with quote

Make sure that the ST3402 softare isn't starting up twice.
Clear all traces of it from startup procedure and rather open it manually.
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