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Problem when the database is archived


 
Post new topic   Reply to topic    IP Camera Forum Forum Index -> Milestone XProtect Software
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mdcurry
New Member


Joined: 18 Apr 2008
Posts: 1

PostPosted: Fri Apr 18, 2008 9:58 am    Post subject: Problem when the database is archived Reply with quote

Hi;

Using xprotect pro and I have the archiving set at 8pm every day. As soon as the database is archived. new entry s into the database stop. If I go to the administrator and delete the camera database then everything if fine and the database still have all entries right up until the database was archived.

Any help will be appreciated. I am using the one camera system but will be ungrading to 9 camera system, will tech support be available to me via email?


Michael
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Josh
Expert


Joined: 31 Jul 2006
Posts: 132
Location: Beaverton, OR

PostPosted: Fri Apr 18, 2008 4:50 pm    Post subject: Reply with quote

Hi Michael,

Milestone will be more than happy to answer your questions via e-mail. You can send them to support@milestone.us

I have some questions for you, but it would be best to open a case "officially" rather than handle it through a forum thread Smile
_________________
Support Engineer
Milestone Systems Inc.
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