D-Link DCS-920

[randym22]

I'm having a problem with Email notification. I have Charter. I keep getting;
Invalid SMTP server address.
I've called both Charter and D-link about 3 times nothing seems to work.
I've tired everything they've suggested here is the server name Charter told me to use;
SMTP Server Address "smtp.charter.net"
Any Ideas ?

[randym22]

I got this camera about a month ago. Had to call D-Link to get the wireless function to work. Once that was resolved I couldn't get the email function to work. After calling back and forth several times between my ISP and D-Link, D-link finally decided my camera was defective. They said I needed to call the the RMA department. After several calls to this department I was finally able to order a replacement camera, but I had to send my defective camera back at my own expense(9.00) UPS). I got the replacement camera this past Saturday. Well what do you know, the email function works. Now if i can just figure out how this stupid software works.

Bottom Line: Camera is OK. Software is terrible. Also, not impressed with D-Link service...Long waits on the phone, technician hung up on me twice, was supposed to call me back and didn't.

Now can someone please tell me how to set up motion detection notification on this thing ?

[EMosness]

I am having a hard time setting this camera up as well. The picture is good but I am having trouble setting up the motion detection part of it. I have called the Dlink support but they keep telling me to re-install software or different version. I have d-cam 2.00 then they said put in 2.03 then put 2.00 back in. Now They had me down load 2.02 which I will try tonight. No one could answer any questions about the set up. I asked them to go through the menus and selections to make sure I set it up right first and they said to just re-install software and it will work. Maybe the 2.02 version will work or I can just wait for another one? The tech asked me if I tried installing camera system on some different computers to see if that would work. I do not have a few different computers laying around. I asked if there was any special specs I needed but they could not answer that.

[randym22]

Here go again....my camera lost its signal, had to re-do everything and now the motion detection won't work again. This thing is such a peice of crap.

Does anyone ever read these things ????

[EMosness]

Is there anyonther software out there that will work with the DCS-920 not the one it comes with?

[BostonHXC]

BlueIris works great with this camera and its only $50.

-B

[cowboychincs]

I too am having problems with the SMTP Server address for Charter... I do know that the smtp address for charter is smtp.charter.net however, when I try to test the email, it says I have an invalid smtp server address... did anyone ever figure out how to fix this???? Many thanks in advance for any help!

[cowboychincs]

Hey all... well, I figured it out... I had to fill out most all of the info on the email setup page... namely the Default Gateway and the Primary and Secondary DNS server IP addresses. You can get these by using the command prompt and typing ipconfig /all and then you will have the data necessary to fill out the fields... I think that the IMPORTANT info is the Primary and Secondary DNS Server addresses... that was the last thing I tried before it started to work... Hope that helps.... I could not find the answer anywhere on the net... so just started testing everything.... and finally found the key.... cheers....