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D-Link 6620G problems viewing remotely


 
Post new topic   Reply to topic    IP Camera Forum Forum Index -> Troubleshooting
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TMTSMILIE
New Member


Joined: 06 Mar 2009
Posts: 2
Location: Colorado

PostPosted: Fri Mar 06, 2009 1:22 pm    Post subject: D-Link 6620G problems viewing remotely Reply with quote

I own a DLink 6620g IP Cam. I can not view remotely.

When I log on to the Cam when I am hook to the same local network I can pull up the Cam's website and see the video and hear the audio.

When I connect to the cam remotely though an IP address I can pull up the full website and use the snap shot feature but the live video and audio will not work.

My internet access is a T-1, the cam is behind a firewall. I think I have opened all the ports needed to stream the video.

Any ideas on how to fix problem.

When viewing remotely the video stream is a black box with the word connecting...((ip address)
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