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How to reset level one IP camera?


 
Post new topic   Reply to topic    IP Camera Forum Forum Index -> Troubleshooting
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exup1000
New Member


Joined: 07 Sep 2009
Posts: 5

PostPosted: Mon Sep 07, 2009 9:25 am    Post subject: How to reset level one IP camera? Reply with quote

Hi

I have an old level one (WCS-2030) camera that I setup a few years ago, cannot remember the password. So I am trying to reset it to factory defaults.

I checked out the manual and quote "RESTORE - Press on reset button continuously, wait for self diagnostic to run twice. Free the button as soon as the secon self diagnostic starts."

Well I have tried this a few times. Sometimes letting the self diaganostic loop three or more times. But still not able to log in.

I can see the device but when I log in via the web page, it prompts for user names and password, which after a reset should be "root" and blank password. (Both case sensitive)

FYI its connected via ethernet, and is displaying a flashing blue light. I have installed the installation wizard software and it sees the device but same problem not able to login.

Perhaps I am missing something, can any one shed some light for me.
The Status LED pattern does not match that of the manual. So perhaps I am reading the flashing pattern incorrectly?

Regards Exup
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exup1000
New Member


Joined: 07 Sep 2009
Posts: 5

PostPosted: Mon Sep 07, 2009 9:28 am    Post subject: Reply with quote

Sorry when I mean "see the device" my router is assigning an IP address and when I type this into a browser its connecting to is and poping up a login box.
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40th Floor
Enthusiast


Joined: 10 Oct 2008
Posts: 221
Location: Texas

PostPosted: Mon Sep 07, 2009 10:36 am    Post subject: Reply with quote

Instead of just pressing the reset in, do that while powering up.

Press reset in
While doing that
Plug it in

Wait until something interesting happens. Might make a difference. Might not.

The 1030/2030 are weird Vivos (OEM of that camera, and several Level-one netcams). Someone saved a few pennies on that one, cutting corners everywhere possible.
_________________
40th Floor - Software @ http://40th.com/
CAMNET : Keep the bad guys out!
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exup1000
New Member


Joined: 07 Sep 2009
Posts: 5

PostPosted: Mon Sep 07, 2009 5:19 pm    Post subject: Reply with quote

Hi

thanks for the tip, but still no luck. Perhaps I will give up and investigate getting a newer better model.

Its for a security motion detection device (DIY security). I will trawl this forum for advice on the topic.

If anyone does know of a way to reset this device, please post a suggestion.

Cheers.
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exup1000
New Member


Joined: 07 Sep 2009
Posts: 5

PostPosted: Wed Sep 16, 2009 8:37 am    Post subject: Reply with quote

Fixed it, after emailing Level1 support.

They said input mac address and it worked!!

So the user name is

root

password is the mac address (on back of unit) minus any hyphens and all in upper case for the letters.

PS it turns out the unit is a vivotek hardware, I tried to download the Level 1 firmware for the unit but the install wizard kept saying unknown. Luckly the wizard stated it was an IP3137 and after a quick google pointed to Vivotek and hey there it is on their website.

Thanks hope this helpds other Level1 users.

Very Happy Very Happy
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exup1000
New Member


Joined: 07 Sep 2009
Posts: 5

PostPosted: Wed Sep 16, 2009 9:01 am    Post subject: Reply with quote

Woops, bad idea doing the firmware upgrade (ahem)

everything was sort of working fine with the old firmware, no need to upgrade but seeing as it was quite old thought I should.

Firmware upgrade failed!
No device detected.
Restart device
no joy
reset device
no joy

hmmm, thinks thats stuffed it then, one last go, decide to download Vivotek install wizard. Low and behold it finds it but with a new MAC address!!
No password to log in.

Let that be a warning, firmware upgrades are risky, dont unless you have a major bug.

I am currently eating humble pie Embarassed Embarassed
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