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Dropped connection on Vivotek PT7137


 
Post new topic   Reply to topic    IP Camera Forum Forum Index -> Troubleshooting
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ipfornick
New Member


Joined: 30 Jan 2011
Posts: 2

PostPosted: Sun Jan 30, 2011 3:11 pm    Post subject: Dropped connection on Vivotek PT7137 Reply with quote

Just got five new Vivotek PT7137 wireless IP cameras for monitoring the house. Got them all connected to my wifi network and able to monitor them at home on my PC using the Vivotek software, but the cameras periodically drop off the network. Not just the video signal, but the actual camera drops off the list of cameras. Periodically happening to all 5 cameras. I have to unplug the camera, then plug it back in and the network software (just using the Vivotek software now) will find the camera again. Tech support said my router wasn't fast enough, so I went out and got a brand new router and reinstalled all the cameras on the new wifi network. Same problem. Any ideas? Otherwise just going to return the cameras while I still can.

Thanks!
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drvcrash
Member


Joined: 29 Nov 2010
Posts: 15
Location: Ocean City Md

PostPosted: Sun Jan 30, 2011 3:31 pm    Post subject: Reply with quote

put another wireless access point or two at the other end of your house. Im sure its because of marginal wifi signal.

I"ve also noticed if I try and run more then 3 per ap they fight. also figure a G ap only has about 22mb of bandwidth no matter what its labeled. and thats with perfect signal.
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ipfornick
New Member


Joined: 30 Jan 2011
Posts: 2

PostPosted: Sun Jan 30, 2011 3:41 pm    Post subject: Reply with quote

Thanks. One of the cameras is only about 10' from the WAP and it keeps dropping. I'm kind of thinking bandwidth. I already cut the B&W and video quality; didn't help. I may try frame rate.
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buellwinkle
Wizard


Joined: 28 Mar 2008
Posts: 2504

PostPosted: Sun Jan 30, 2011 4:13 pm    Post subject: Reply with quote

WiFi for cameras is a pain, that's why I hard wired all cameras except one. Suprisingly, my Foscam can stay connected for a long time. It could be the DHCP lease times expire and the camera software has issues. Try setting fixed IP addresses for all wireless devices. At my house, my wifi printer and Foscam are fixed IP, otherwise they do drop occasionally. I also had a WiFi camera about 30' away and it would drop just because someone put a package behind it. WiFi is pretty sensitive to obsticles.
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