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Sr. Fox
New Member
Joined: 15 Dec 2006
Posts: 9
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 Posted: Fri Dec 15, 2006 11:05 am Post subject: DCS 3220 G - Active X problems |
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I have a DLink 3220 G camera and can not access it from all computers. When I go to my page at www.romamexico.com/webcam (userid demo no password) it asks to install an active x control. On some computers it installs and connects fine. On some it installs the active x and then will never connect.
I have the same problem if I try from the internal IP addy. I have removed the active x control and reinstalled many times. I have the latest IE and have disabled all firewalls and blockers etc.
Anybody run into this?
Dlink support is less than helpful if you know what I mean.
Thanks in advance to all.
Fox
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Administrator
Site Admin
Joined: 15 Feb 2005
Posts: 907
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| Posted: Mon Dec 18, 2006 8:02 pm Post subject: |
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I was able to view the camera fine. Is it located on a resort? If you need some on-site service let me know  I'm just kiddin.
What kind of Internet connection is the camera running on? If you have a few people viewing the camera at once it might take a while to connect depending on the bandwidth provided from your Internet Service Provider (ISP).
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NetworkCameraReviews.com
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Sr. Fox
New Member
Joined: 15 Dec 2006
Posts: 9
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| Posted: Tue Dec 19, 2006 12:49 am Post subject: |
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| Wes wrote: | I was able to view the camera fine. Is it located on a resort? If you need some on-site service let me know I'm just kiddin.
What kind of Internet connection is the camera running on? If you have a few people viewing the camera at once it might take a while to connect depending on the bandwidth provided from your Internet Service Provider (ISP). |
No the problem is not the camera by the looks of it. It seems to be the computer. I have one new computer that can not connect to it no matter what I try. The other computer onsite works fine.
I am in Puerto Vallarta at a Bar. www.romamexico.com
Thanks for your reply
Fox
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IPCCTV
Assistant
Joined: 14 Feb 2006
Posts: 92
Location: North West
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| Posted: Tue Dec 19, 2006 4:59 pm Post subject: Active X controls |
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There are several activeX controls in IE. Go to
Tools->Internet Options->Security->Custom Level.
Either set to enable or prompt for anything that mentions activeX. Close and re-open the browser and try again. If that doesn't work, add the IP address of the camera as a trusted site in the browser
Tools->Internet Options->Security->Trusted Sites.
Good luck.
_________________
http://www.ipcctv-security.com for web enabled cctv products and services...
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Sr. Fox
New Member
Joined: 15 Dec 2006
Posts: 9
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| Posted: Wed Dec 20, 2006 12:43 pm Post subject: |
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Thanks have tried all that... still not connecting 
Any other ideas?
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Administrator
Site Admin
Joined: 15 Feb 2005
Posts: 907
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| Posted: Wed Dec 20, 2006 3:13 pm Post subject: |
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What port are you forwarding to the camera on your router?
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Sr. Fox
New Member
Joined: 15 Dec 2006
Posts: 9
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| Posted: Thu Dec 21, 2006 12:45 am Post subject: |
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Port 80
Remember it works fine on another computer in my network. I also have a few clients who can not access from the outside world.
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Administrator
Site Admin
Joined: 15 Feb 2005
Posts: 907
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| Posted: Thu Dec 21, 2006 8:53 am Post subject: |
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That sounds very strange. When other users cannot connect they are trying to view the camera on your web page right? Could you try getting them to connect to the camera when they get the connecting error? This would tell us if the web page script is causing the issue or the camera itself.
If you are using port 80 you shouldn't have a problem with this. Worse case scenario, try changing the port and seeing if that works. Are the other users who get issues behind a firewall as well?
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Sr. Fox
New Member
Joined: 15 Dec 2006
Posts: 9
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| Posted: Thu Dec 21, 2006 11:52 am Post subject: |
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| Wes wrote: | That sounds very strange. When other users cannot connect they are trying to view the camera on your web page right? Could you try getting them to connect to the camera when they get the connecting error? This would tell us if the web page script is causing the issue or the camera itself.
If you are using port 80 you shouldn't have a problem with this. Worse case scenario, try changing the port and seeing if that works. Are the other users who get issues behind a firewall as well? |
Just the odd person can not connect and it seems active x related. On one of my computers the active x installed and worked fine. On the other the active x installed but never connects just sits there saying connecting. I have removed the active x and reinstalled.
I am a bit of a computer geek and have really run out of ideas. Dlink support is less than helpful.
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electricalsolutions
New Member
Joined: 20 Dec 2006
Posts: 8
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| Posted: Thu Dec 21, 2006 5:58 pm Post subject: Re: DCS 3220 G - Active X problems |
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| Sr. Fox wrote: | I have a DLink 3220 G camera and can not access it from all computers. When I go to my page at www.romamexico.com/webcam (userid demo no password) it asks to install an active x control. On some computers it installs and connects fine. On some it installs the active x and then will never connect.
I have the same problem if I try from the internal IP addy. I have removed the active x control and reinstalled many times. I have the latest IE and have disabled all firewalls and blockers etc.
Anybody run into this?
Dlink support is less than helpful if you know what I mean.
Thanks in advance to all.
Fox |
sounds like the problem is with explorer 7
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Dave Wright
Electrical Solutions
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Sr. Fox
New Member
Joined: 15 Dec 2006
Posts: 9
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| Posted: Thu Dec 21, 2006 10:36 pm Post subject: |
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Sorry also did it before I upgraded to EX7
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artsquad
New Member
Joined: 05 Jan 2007
Posts: 1
Location: Chicago, IL
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| Posted: Fri Jan 05, 2007 1:51 am Post subject: Port forwarding |
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I checked your source code. It looks like you did not include your port number. Is camera behind a router?? It should be after all it is wireless. Check if you need to forward a port. I tried to go for your ip address at port 80 and nothing showed up.
Art
ArtSquad Networking Company
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EvilRiseS
New Member
Joined: 24 Nov 2009
Posts: 5
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| Posted: Tue Nov 24, 2009 9:00 am Post subject: i had the same problem with both of You and i finally fixed |
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i had the same problem with both of You and i finally fixed it by my self
Just Disable your anti virus protection and try it again..if you are using AVAST Prof..if it work well you can change your antivirus
contact me on my mail if You need help i think i know every thing now after i have searched alot and read about it much and much more 
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EvilRiseS
New Member
Joined: 24 Nov 2009
Posts: 5
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| Posted: Sun Dec 06, 2009 9:01 am Post subject: Re: i had the same problem with both of You and i finally fi |
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| EvilRiseS wrote: | i had the same problem with both of You and i finally fixed it by my self
Just Disable your anti virus protection and try it again..if you are using AVAST Prof..if it work well you can change your antivirus
contact me on my mail if You need help i think i know every thing now after i have searched alot and read about it much and much more |
i want to add something about disabling the anti virus you can only disable the web scanning protection ...
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