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Accessing my IP Camera from the Internet..Tried Many Things


 
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dcblair
New Member


Joined: 15 Sep 2008
Posts: 2

PostPosted: Mon Sep 15, 2008 9:25 pm    Post subject: Accessing my IP Camera from the Internet..Tried Many Things Reply with quote

Hi guys and girls. I can't seem to figure this one out. Here is my setup: Speedtouch 536 DSL Modem, Nexxt 4 Port Wireless Router, CNET CIC 920W Wireless IP Camera.

The camera is set up in wireless mode and any computer on the wireless or local area network can see the camera and access the video. The setup went perfect for the internal network.

But I cannot for the life of me see why the configurations I have set to see the camera externally are not working. Here are some of the things I have done:
The IP of the DSL internally is 10.0.0.1 and the gateway is 10.0.0.138. The router is being assigned an IP 192.168.1.1 and the gateway is set to 10.0.0.138 (the WAN of the router is connected to the DSL). The IP of the camera is fixed to 192.168.1.100 and has a gateway and dns set to 192.168.1.1
The NAPT on the Speedtouch was modified so that any outside IP accessing port 80 would be mapped internally to 192.168.1.1
Also, the Virtual Server on the wireless router was set to put anything accessing port 80 to 192.168.1.100 which is the IP of the camera.

I was unable to access the camera using the external IP of the DSL while at home so I tried going to another location. Still did not work.

Can someone please tell me where I went wrong?
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geolt3
Trusted Member


Joined: 28 Feb 2007
Posts: 62

PostPosted: Tue Sep 16, 2008 8:44 pm    Post subject: Reply with quote

A couple of things:
Are both DSL Modem and the Wireless Router doing port address translation (NAT/PAT) to their outside interface?
Try connecting your PC to the wireless modem instead of connecting it to the DSL modem and give the address the DSL modem had (10.0.0.138). And then try connecting to your camera. This wil help you narrow down where the issue might be, the DSL modem or wireless router.
And you can't use the 10.X.X.X IP address scheme on the internet, that is a private unroutable subnet on the internet. You need to find the real "Public" IP address. You can do that by going to www.ipchicken.com. And then try that address. If that does not work you may have to put the DSL modem in bridge or pass-thru mode in order to have the public IP adderss assigned to your wireless router. That's enough for now give it a try, I don't want to over whelm too much.
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PolarisUSA
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Joined: 18 Sep 2008
Posts: 7
Location: Atlanta

PostPosted: Thu Sep 18, 2008 10:11 am    Post subject: Reply with quote

I'm not sure why you have two different private networks in your LAN. Also you shouldn't have anything connected to your wifi router's WAN port unless it is actually making the connection to the internet (your modem is in bridge mode). The proper setup for this equipment would be:

Modem is dual-homed, has public internet IP and is the gateway for the private LAN. Wifi router plugs into the switch of the modem using a standard LAN port, wifi router gets a private IP within the LAN and is a single-homed host. Other devices in the network get private IPs within the same subnet. Use port forwarding in the modem to forward external requests to the appropriate devices. If modem does not support port forwarding, put it in bridge mode and make the router the gateway device (it will become dual-homed), then use port forwarding in the router.

When connecting within the LAN, you'll use the private internal IP, when remote you will use your public IP.
_________________
Mark McPherson, Developer
PolarisUSA - Security cameras for all applications
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geolt3
Trusted Member


Joined: 28 Feb 2007
Posts: 62

PostPosted: Thu Sep 18, 2008 10:58 am    Post subject: Reply with quote

He has two private IP subnets because the DSL modem is in a "Router" mode and not in a "Bridge" mode. The WAN & LAN interface on every router must have a unique subnet. And because he mentioned that the wireless device is also a router and not a standard access point. It to must adhere to the same rules. But because the two devices connect together they share a common subnet.
But when the DSL modem is switched from "Router" mode to "Bridge" mode, it no longer has to adhere to the same rules. And the Public IP address passes to the next device, which is the wireless router.
But two other things must be done. 1. Set the WAN port on the wireless router to DHCP so it can get the Public IP address being assigned. And 2. Set the LAN port of the DSL modem to unique subnet all on its own so it can be reached for support issues later, And to do that, all that is needed is to connect directly to it with a PC and temporarily set a static IP address on the PC and then type in th eaddress that was assigned to the LAN port on the DSL Modem.

BUT! He will still have an issue until he can verify that a Public IP address is being assigned to anything. According to his original message, it says the DSL modem had an IP address of a 10.X.X.X.. And this is not a public IP address for the internet. So the 1st order of business is verify the real settings in the DSL modem. The possible I issue see is that the DSL provider may already NAT'ng becuase its handing out 10.X.X.X addresses. That means he may not any control on any port redirects to the internet, the DSL ISP does. That just means he may already inside of a intenal LAN with no ability on is own to modify such settings. ANd he may have to request a port redirect from the ISP.
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